Author: Bharvani Toshaan

Email, collaboration, document management, customer management. Many features that are included out-of-the-box in proprietary systems, can be very easily implemented in an open source environment, based on CentOS Enterprise Linux, Zarafa Email Server, Alfresco eCSM/DM, SugarCRM. The advantage of the system is that all products in the bundle are available in a supported version by their respective upstream manufacturers. The use of the bundle system makes integration towards multiple client systems possible. Each product will be discussed and their integration into one bundle.